Your Privacy Comes First
We built 4d malaysia around your trust. This privacy policy explains exactly how we collect, use and protect your personal data when you open an account, deposit via...
What We Collect and Why
When you join 4d malaysia, we collect your name, email, phone number and identity details to verify your account and comply with local regulations in supported Indonesian regions. Payment information—your DANA, OVO, GoPay or QRIS identifier—is processed securely through encrypted channels and never stored on our servers in plain text. We also track your gameplay activity, session history and account balance to
deliver personalized lobby recommendations, detect fraud and ensure fair play across our live dealer tables and slot rooms.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Privacy Questions? We're Here
How We Earn Your Trust
Encryption Standard
All data transmitted between your device and our servers uses TLS 1.3 encryption, the same standard banks use to protect financial transactions.
Third-Party Audits
We commission annual security audits from independent firms to verify our data handling practices and identify vulnerabilities before they become risks.
No Data Selling
We never sell your personal information to advertisers, brokers or third parties. Your data belongs to you and supports only your account experience.
Compliance Framework
Our privacy practices align with Indonesian data protection standards and international best practices for gaming platforms operating in Southeast Asia.
Breach Response
If a security incident occurs, we notify affected users within 48 hours and provide clear steps to protect your account and payment methods.
Data Retention Limits
We retain your personal data only as long as needed to deliver service, comply with law or resolve disputes. Deletion requests are processed within 30 days.
Consistency Across Our Platform
| Mobile App Privacy | Our iOS and Android apps follow the same encryption and data-handling standards as the web platform. No additional tracking or permissions beyond account login. |
|---|---|
| Live Dealer Sessions | Video feeds from our Evolution and Pragmatic live tables are not recorded or stored. Session data is logged for dispute resolution only, then deleted after 90 days. |
| Sportsbook Bets | Your betting history and odds selections are tied to your account for settlement and tax reporting in supported regions. We don't share this with external analytics firms. |
| Slot Room Activity | Spin history and RTP data are stored to verify fair play and calculate your account balance. This information never leaves our secure database. |
| Payment Partner Data | DANA, OVO, GoPay and QRIS providers receive only transaction amounts and timestamps. Your full account details remain private to 4d malaysia. |
| Affiliate Referrals | If you join via an affiliate link, we track the referral source but don't share your personal data with the affiliate. You remain our direct customer. |
| Account Closure | When you close your account, we anonymize your data within 30 days. Anonymized records are kept for compliance and fraud prevention only. |
What Defines Our Privacy Approach
Transparent Logging
Every login, deposit and withdrawal is logged and visible in your account history. You always know when and where your account was accessed.
Minimal Collection
We ask only for information required to verify your identity, process payments and comply with Indonesian regulations. No unnecessary data requests.
Secure Storage
Personal data is stored in encrypted databases with restricted access. Only authorized staff can view your information, and all access is audited.
Cookie Control
You control which cookies we set. Essential cookies keep your session active; optional cookies improve recommendations. Disable them anytime in settings.
Consent-First Design
We never use your data for marketing, analytics or third-party sharing without your explicit opt-in. Consent is easy to withdraw at any time.
Regional Compliance
Our privacy practices respect Indonesian data residency requirements and local regulations. Your data stays within supported regions unless you authorize otherwise.